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Toll Free No. - 1800-890-6410

Shipping Policy

Lexalabs (“we” and “us”) is the operator of (https://lexalabs.in/) (“Website”).
By placing an order through this Website you will be agreeing to the terms
below. These are provided to ensure both parties are aware of and agree upon
this arrangement to mutually protect and set expectations on our service.

  1. General
    Subject to stock availability. We try to maintain accurate stock counts on our
    website but from time-to-time there may be a stock discrepancy and we will not
    be able to fulfill all your items at time of purchase. In this instance, we will
    fulfill the available products to you, and contact you about whether you would
    prefer to await restocking of the backordered item or if you would prefer for us
    to process a refund.
  2. Shipping Costs
    Shipping costs are calculated during checkout based on weight, dimensions and
    destination of the items in the order. Payment for shipping will be collected
    with the purchase.
    This price will be the final price for shipping cost to the customer.
  3. Delivery Terms
    3.1 Transit Time Domestically
    In general, domestic shipments are in transit for 2 – 7 days

3.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 – 22 days. This
varies greatly depending on the courier you have selected. We are able to offer
a more specific estimate when you are choosing your courier at checkout.

3.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday – Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.

3.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.

3.5 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and
dispatch the rest of the order.Cancellations
If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order
has already been dispatched, please refer to our refund policy.

4. Insurance
Parcels are insured for loss and damage up to the value as stated by the
courier.

5. Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed
their investigation into the claim.

6. Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost

7.Customer service
For all customer service enquiries, please email us at info@lexalabs.in

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